Description
Add NetManager network management to your NexaDesk helpdesk for visibility into the devices and network health behind your support tickets. Technicians see network context alongside the ticket, so they can diagnose connectivity and infrastructure issues without switching tools.
For MSPs and internal IT teams running their own networks, NetManager keeps device and network status next to the support queue — which means fewer “is the network down?” tickets bouncing around and faster root-cause on the ones that matter.
- Network and device-health visibility in NexaDesk
- Network context attached to relevant tickets
- Faster diagnosis of connectivity and infrastructure issues
- One screen for support queue and network status
Billed per month. Included with NexaDesk Enterprise.