Description
Connect your RMM platform to NexaDesk so devices, assets and alerts flow straight into your helpdesk as tickets — no manual asset entry for your IT team. When an RMM alert fires, a ticket can be created and linked to the exact machine automatically.
For MSPs and internal IT teams, RMM integration closes the gap between monitoring and support: technicians see the device, its assets and its history right on the ticket, so they spend less time hunting for context and more time resolving the issue. Your asset inventory stays current on its own instead of drifting out of date.
- Automatic device & asset sync from your RMM
- Turn RMM alerts into tracked helpdesk tickets
- Tickets linked to the originating machine and its history
- Always-current asset inventory, no manual entry
Billed per month. Included with NexaDesk Enterprise.